Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name;
• Email address;
• Telephone number;
• Mailing address;
• Property or project address;
• Information regarding your home, building, property, or proposed project;
• Photographs, videos, measurements, plans, or other project-related materials;
• Estimate and appointment information;
• Communications you send to us;
• Payment or transaction-related information where applicable; and
• Any other information you voluntarily provide.

We may also automatically collect information about your use of our website, including:

• Internet Protocol (“IP”) address;
• Browser type;
• Device type;
• Operating system;
• Referring website or advertisement;
• Pages viewed;
• Links clicked;
• Date and time of visits;
• Approximate geographic location;
• Website interaction information; and
• Other technical or analytics information.

2. Cookies and Similar Technologies

We and companies that provide services to us may use cookies, pixels, tags, scripts, analytics tools, advertising technologies, and similar technologies.

These technologies may be used to:

• Operate and secure the website;
• Remember user preferences;
• Understand how visitors use the website;
• Measure website performance;
• Determine how visitors found us;
• Evaluate advertising campaigns;
• Improve our services and marketing;
• Prevent fraud or misuse; and
• Deliver, measure, or personalize advertising where permitted by law.

Third-party technologies may include services provided by website-hosting companies, analytics providers, advertising platforms, customer relationship management providers, telephone or messaging platforms, and similar service providers.

Where applicable, you may manage certain tracking technologies through our Cookie Preferences tool.

3. How We Use Information

We may use information we collect to:

• Respond to requests for information;
• Respond to estimate or consultation requests;
• Communicate about potential projects;
• Schedule site visits, inspections, estimates, consultations, and services;
• Evaluate project requirements;
• Prepare estimates, proposals, contracts, change orders, and related documents;
• Perform contracted services;
• Coordinate contractors, subcontractors, employees, suppliers, and vendors;
• Provide customer service;
• Administer warranties or post-project service;
• Process transactions and payments;
• Send service-related communications;
• Send promotional or marketing communications where permitted by law;
• Operate and improve our website;
• Analyze customer and website activity;
• Measure advertising and marketing effectiveness;
• Maintain business, project, accounting, and customer records;
• Detect and prevent fraud, cybersecurity incidents, or misuse;
• Comply with legal and regulatory requirements;
• Respond to subpoenas, court orders, or lawful government requests;
• Establish, exercise, or defend legal claims; and
• Protect the rights, property, and safety of the Company, our customers, and others.

4. How We Disclose Information

We may disclose information to third parties when reasonably necessary to operate our business or provide services.

Those parties may include:

• Website hosting and technology providers;
• Customer relationship management providers;
• Email providers;
• Telephone and text-message providers;
• Scheduling platforms;
• Analytics providers;
• Advertising and marketing platforms;
• Payment processors;
• Employees and authorized representatives;
• Contractors and subcontractors;
• Material suppliers;
• Equipment providers;
• Professional consultants;
• Accountants;
• Attorneys;
• Insurers;
• Financial institutions; and
• Government agencies or other parties when required or permitted by law.

We may also disclose information in connection with an acquisition, merger, financing, restructuring, sale of assets, sale of the business, or similar corporate transaction.

We do not sell personal information to third parties for direct monetary payment.

However, depending upon the technologies used on our website and applicable law, certain advertising or analytics activities may be characterized as the “sale,” “sharing,” or use of personal information for targeted or cross-context behavioral advertising.

5. Telephone and Text Communications

If you provide us with a telephone number, we may use that number to respond to your inquiry, communicate regarding an estimate or project, schedule appointments, provide customer service, and send other communications permitted by law.

Where required by applicable law, we will obtain appropriate consent before sending marketing communications through automated telephone dialing technology, prerecorded or artificial voice technology, or automated text-messaging technology.

Consent to receive marketing communications is not required as a condition of purchasing goods or services.

You may opt out of marketing text messages by replying STOP to a marketing message.

Message and data rates may apply.

Opting out of marketing communications will not prevent us from sending communications concerning an existing transaction, appointment, project, contract, warranty matter, account, or other non-marketing communication where permitted by law.

6. Email Communications

You may unsubscribe from promotional email communications by using the unsubscribe mechanism contained in the email.

We may continue to send non-promotional communications relating to estimates, appointments, projects, transactions, contracts, warranties, customer-service matters, or other business relationships.

7. Privacy Requests and Consumer Choices

Depending upon your state of residence and applicable law, you may have certain rights concerning your personal information.

These may include the right to:

• Request access to certain personal information;
• Request correction of inaccurate information;
• Request deletion of certain personal information;
• Obtain a copy of certain information;
• Opt out of certain marketing communications; or
• Opt out of certain advertising, sharing, or processing activities where required by law.

Routine privacy requests should be submitted to:

We may request information reasonably necessary to verify your identity and process your request.

8. Formal Legal Notices

Formal legal notices directed to the Company may also be delivered to its registered agent:

Designation of a registered agent does not make the registered agent responsible for ordinary customer-service, marketing, warranty, accessibility, or privacy inquiries.

9. Data Retention

We retain information for as long as reasonably necessary for legitimate business purposes, including:

• Providing requested services;
• Administering projects;
• Maintaining construction and customer records;
• Satisfying contractual requirements;
• Maintaining accounting and tax records;
• Administering warranties;
• Complying with insurance requirements;
• Complying with applicable statutes of limitation and repose;
• Resolving disputes;
• Complying with legal requirements; and
• Establishing, exercising, or defending legal claims.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information under our control.

However, no website, computer system, electronic communication, wireless transmission, or information-storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.

11. Children's Privacy

Our website and services are intended for adults seeking construction, coating, home-improvement, commercial, or related services.

The website is not directed to children under 13, and we do not knowingly solicit or collect personal information from children under 13 through the website.

12. Third-Party Websites and Services

Our website may contain links to, integrations with, or functionality provided by third-party websites and services.

We do not control and are not responsible for the privacy, security, content, or practices of third parties.

13. Changes to This Privacy Policy

We may amend this Privacy Policy periodically to reflect changes in our practices, services, technologies, or legal requirements.

When we make changes, the revised Privacy Policy will be posted on this page and the effective date may be updated.

14. Company Information

Registered Agent: